Concierge therapy is an exclusive service that is only offered to a limited number of individuals at a time; this allows Dr. Gardenswartz to work deeply with each person and provide better client care. Change does not always wait for an appointment time. Dr. Gardenswartz is available for her patients, in person, on zoom, and on the phone. She is generous with her time and attention.
As a concierge patient, you have the option to meet in person or via telehealth. If you are not feeling well, you can switch from an in-person to virtual with a moment’s notice.
Dr. Gardenswartz returns all calls and emails within 2 hours until 9pm daily. This includes weekends and holidays. The only exception is when Dr. Gardenswartz is traveling (eg outside of the country). On those occasions, you will still hear back from Dr. Gardenswartz within 12 hours.
Because Dr. Gardenswartz purposefully limits how many patients she works with, she can spend time outside of session reflecting on your case and staying current with the field of psychology; this enables us to bring the highest quality work into her sessions with you.
Unlike providers with large caseloads, Dr. Gardenswartz has the time and desire to invest in collaborating with your other care providers, if you so desire. With expertise in leading interdisciplinary teams, she’s able to act as your treatment team leader to coordinate care or just be a helpful team member available for consultations. You get the peace of mind that your team is working towards your goals and well-being like a well-oiled machine, not a tangled mess.
You will always get a response from Dr. Gardenswartz. She will answer all calls and emails personally. No need to deal with receptionists, answering services, or anyone who doesn’t know you and your needs. Concierge clients also have direct access to Dr. Gardenswartz’s billing manager to help them with any billing or insurance related issues.